UI flow for MFA Deployment (Click the image above to view the document) 

For two years I was the lead for integrating a 3rd party solution for MetLife's Multi-Factor Authentication and Retrieve Lost Credentials. Reporting to the UX Manager, and working with Business analysts and our 3rd party software provider we created a new login process that integrated MFA and RLC into a seamless experience to replace the difficult siloed experience that was in place.

Style Guide for MFA Deployment (Click the image above to view the document) 

For two years I was the lead for integrating a 3rd party solution for MetLife's Multi-Factor Authentication and Retrieve Lost Credentials. Reporting to the UX Manager, and working with Business analysts and our 3rd party software provider we created a new login process that integrated MFA and RLC into a seamless experience to replace the difficult siloed experience that was in place.

Initial design iteration for channel selection.

Initial design iteration with field level validation.

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